FREQUENTLY ASKED QUESTIONS
How can I learn how all the features of my UPS work?
We can arrange to provide basic operational training or more in-depth classroom training at your facility.
How can I reduce the mean-time-to-repair in the event of a failure?
Maintaining an on-site spare parts kit will eliminate the delays associated with ordering replacement parts in an emergency repair situation.
What about upgrades to my basic warranty?
Preventive maintenance for your equipment, inspections of your batteries, and a guaranteed on-site response for emergencies are available.
What happens after my warranty expires?
We recommend that you have preventive maintenance performed on your power protection equipment as recommended by the manufacturer, and have a plan in place to handle the emergency you hope will never arise. Purchasing a maintenance agreement to provide both preventive and remedial support for your power protection equipment is a sensible way to solve both problems.
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