PowerLink's commitment to our customers extends beyond the equipment sale. With the goal of ensuring continuous uptime and efficient operation, our service sales department is dedicated to coordinating ongoing post-sale services and products that preserve your investment in UPS systems and other power protection equipment.
We offer assistance with warranty enhancements, post-warranty maintenance agreements, on-site training, spare parts kits, field modifications, battery replacements and other services that may be required. Our objective is to partner with our customers to help you select the service solutions and products that are most appropriate for your unique requirements.
FREQUENTLY ASKED QUESTIONS

How can I learn how all the features of my UPS work?
We can arrange to provide basic operational training or more in-depth classroom training at your facility.

How can I reduce the mean-time-to-repair in the event of a failure?
Maintaining an on-site spare parts kit will eliminate the delays associated with ordering replacement parts in an emergency repair situation.

What about upgrades to my basic warranty?
Preventive maintenance for your equipment, inspections of your batteries, and a guaranteed on-site response for emergencies are available.

What happens after my warranty expires?
We recommend that you have preventive maintenance performed on your power protection equipment as recommended by the manufacturer, and have a plan in place to handle the emergency you hope will never arise. Purchasing a maintenance agreement to provide both preventive and remedial support for your power protection equipment is a sensible way to solve both problems.

Contact PowerLink Post-Sales Services
Please let us know how we can assist you in your efforts to safeguard your facility so that you can get a good night's sleep. We look forward to working with you!

Phone: 408-399-3355
E-mail: bpoole@powerlink.com

Copyright© 2002 Powerlink Corporation. All rights reserved